American fast-food chain customers have spoken – and Chick-fil-A is still on top.Chick-fil-A was voted the highest in ...

Of fast-food brands, Chick-fil-A notched the highest customer satisfaction score, at 83, the study said. It also ranked highest out of chicken-focused fast-food joints specifically.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other businesses. With the news that Chick-fil-A topped the American Customer ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands stacked up in terms of customer satisfaction.

In summary, Chick-fil-A remains a top-performing brand in customer satisfaction across the US, with regional excellence and consistent customer approval, even amidst challenging sales growth.