Lufthansa customer promised reimbursement then later told ‘case closed’ ... Wong received confirmation from Lufthansa customer relations stating he would be fully reimbursed $1,210.07 EUR.

The Lufthansa Group has reimbursed €2.7 billion to a total of 6.3 million customers in the wake of the Covid-19 shutdown – though there are still more than one million cases outstanding.

On Aug. 7, 2023, Wong received confirmation from Lufthansa customer relations stating he would be fully reimbursed $1,210.07 EUR. “I get a confirmation saying good news, you’ve been approved ...