A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and ...

By putting their people first, Starbucks is making an investment that should pay off over time.

he acknowledged the importance of constructive engagement with the union. His appointment had initially raised concerns among some Starbucks employees due to his previous experience at Chipotle ...

Starbucks is now seeing record high shift completion, record low turnover at under 50% and rising employee engagement. “What we're discovering is the equipment doesn't solve the customer ...

“If [Starbucks] didn’t include employees in the change—asking ... And when it’s taken away, there is less engagement. However, Vogel says there is a caveat, as clothing is only one aspect of creating ...

"With this new solution, we're simplifying access to essential information in the flow of work for partners [employees], making their jobs a little easier while they build confidence and expertise," ...

But mandated engagement doesn’t particularly work well either. The most fun Starbucks customers and employees actually seem ...