Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

The thinking seemed to be that the more fancy words and complex sentence structures they could shoehorn into an essay, the greater their likelihood of getting an A. Much of my job consisted of ...