William & Mary has begun a comprehensive implementation of a university-wide constituent relationship management (CRM) system. When fully phased in, the CRM will improve W&M's communication ...

When we discuss Customer Relationship Management (CRM) it's often in the context of technology. But technology is only one element, and not the hardest one to grasp. CRM is about people, processes and ...

Unlock the potential of Social CRM to engage with customers. Improve communication, drive loyalty, and boost sales with these expert tips and strategies. One of the biggest buzz words floating around ...

Bitrix24 AI CRM helps teams predict when customers are ready to buy again and reach out at the perfect moment. WASHINGTON, ...