SCCM is a standard term often used in Europe, but it does come in variations such as Inflight Service Manager, Chief Purser, ...

This kind of aircraft requires some creative crew management.

How aircrew get some shut-eye on the fly.

Innovative rest concepts could change the game for 737 MAX crew on long missions.

With more than 18 years working with SQ, the General Manager For Malaysia talks about the artistry and care that goes on ...

Previously, the assessment of “The World’s Best Airline Cabin Crew 2023” was carried out on several aspects—both from the technical services provided to the characteristics displayed by the cabin crew ...

They say the journey is just as important as the destination and Emirates couldn’t agree more. At the heart of its customer journey are exceptional cabin crew who deliver the airline’s signature ...