Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimise response times and make it easier for customers to communicate and provide feedback Abu Dhabi, United Arab ...
Etihad Cargo has enhanced its customer service offering, restructuring its existing Customer Contact Centre team into two separate units focused on the UAE and the rest of the world As the latest step ...
Dnata's new customer service centre for export cargo customers was officially inaugurated today by Sheikh Ahmed bin Saeed Al Maktoum, chairman and chief executive of Emirates Airline and Group.
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