95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

Want to get started with chatbots on Facebook Messenger but don't know where to begin? Here are 11 ways to get in the game and earn sky-high engagement. With a Messenger bot, you can scale your ...

If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, ...

Forbes contributors publish independent expert analyses and insights. I cover female entrepreneurship, visibility, and personal branding. Nov 04, 2019, 06:50am EST This article is more than 6 years ...

There are many chatbot courses out there now that chatbots are a very popular customer service tool. What is a chatbot and why are they important? Well, we’ll tell you about that in a little bit. The ...

Chipotle Mexican Grill next week will introduce Pepper, a "concierge bot" that lets customers place orders through Facebook Messenger. Staring on June 22, customers can activate Pepper by clicking on ...

Facebook has made bots more discoverable by piggybacking on existing user's journeys on Facebook pages. To make your chatbot more discoverable, Facebook has designed a number of tools you should use.

Cole Haan has worked to streamline the customer service process and reduce friction in online purchases with its notification feature on Messenger. The company's success with its chatbot comes at a ...

MobileMonkey is the AI chatbot tool that I founded in 2017 with a focus on Facebook Messenger. MobileMonkey offers a suite of Facebook chatbot features such as chat blasting, comment guard, and a ...