A hotel manager has vented their frustration online over an entitled guest demanding an early check-in. Reddit user More_Paramedic3148 recounted the incident, detailing how the guest and his wife had ...

A La Quinta Inn & Suites location in Florida is currently under fire for allegedly allowing remote workers to check in guests. A recent video circulating on social media shows a guest filming their ...

Today, the first impression happens on a phone, or online. The stay begins before arrival. And every service moment, from ...