Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive user interface and advanced integration for smooth contact center operations. Bethesda, MD (PRWEB) - ...

SACRAMENTO, Calif., March 22, 2017 /PRNewswire/ -- 2Ring is proud to announce that is has become an official member of the Cisco SolutionsPlus Program. This means that all businesses that run customer ...

The RCE flaw lets remote attackers gain root on affected systems with no user interaction. Cisco has released multiple version‑specific patch files — but offers no fix for 12.5 — as CISA warns the bug ...

A social media engine for the contact center; a new widget-based agent desktop; and a media capture platform. Today Cisco announced three new additions to their contact center--or as they put it, ...