Retail has changed significantly in the past few years. While consumers continue to make purchases in person at brick and mortar stores, or online from a retailer's website, a growing number of ...

Using one channel to make sales presents a difficult enough challenge for any company, let alone a small one. But when you add in another channel to augment your store's sales, it's like adding a ...

In today's fast-paced retail landscape, businesses must meet their customers wherever they shop, whether online, in-store or through third-party marketplaces. This is the core of multichannel selling, ...

First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food ...

In a recent conversation, I was asked what I felt was the driving force behind the technology innovations disrupting businesses across the globe. Expecting some sort of a cloud computing-centric ...