“The better you treat customers, the more likely they are to come back and recommend your services, increasing the profit,” some might say. However, the world isn’t black-and-white, and when it comes ...

Profit is an essential component of any business operation. It indicates the business's financial success and allows owners to continue running their companies. Understanding how to calculate profit ...

Profits are derived from customers via sales and distribution channels. But few organizations validly report profit and loss statements for each customer. What explains this? First, let’s step back to ...