PRESIDIO OF MONTEREY, Calif. - Courteous customer service is something that can quickly change an individual's opinion and can often be more important than other factors in determining the overall ...

HEIDELBERG, Germany -- People who have taken customers surveys only to be left wondering if anyone paid attention to their feedback can rest assured if you take the Installation Management Command ...

February 23 2010: The International Customer Service Institute (TICSI) has launched a free online customer service assessment and benchmarking reporting solution. This online assessment tool and ...

New partner assessments now available on Taleo Assessment; Taleo also unveils additional proprietary assessments for campus and customer service hires London, UK - Taleo, provider of on-demand talent ...

Customer service isn't just about being courteous to your customers – it's a vital element of business operations that can impact your bottom line and affect how your company is viewed in the public ...

In business, getting people in the door is a key to success. But an even bigger challenge you'll face is to keep customers coming back. A buyer who makes one purchase is likely an impulse buy or a buy ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...