Part of multi-year plan to transform customer experience Commitment to Canadian customer service jobs comes as company marks its 60th anniversary in Canada “We are a proud Canadian company and pride ...
SAN FRANCISCO--(BUSINESS WIRE)--New research released today by Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience, reveals a significant gap between consumers’ customer ...
Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...
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