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How to choose the best call center software

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Business 2 Community

4 Mistakes You’re Making with Dashboards & Reporting: Use Data to Up-Level Call Center Agent Performance (Not to Feed a Cycle of Brain-Drain)

Throwing a cloak of invisibility over your metrics drains agent performance. When your agents don’t know how they’re measured or what metrics to hit, burnout looms on the horizon and agents can’t ...
Business Wire

SentinelOne Unveils New Customizable Dashboards and Reporting Capabilities

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--SentinelOne, the autonomous cybersecurity platform company, today announced new customizable dashboards and reporting capabilities making SentinelOne the center ...