Here are 14 de-escalation tricks that could help save your job and your marriage. Each one is practical, straightforward, and ...

The de-escalation course was created in partnership with the Crisis Prevention Institute. The NRF Foundation partnered with the Crisis Prevention Institute (CPI) to create the 30-minute online ...

Starbucks will begin enforcing a new policy requiring visitors to purchase something before using the store bathroom or seating. Starbucks will implement a policy next week preventing non-paying ...

If you're like me, you long for a conflict-free life. Unfortunately, disagreements pop up in all kinds of settings: with romantic partners, friends, relatives, children, strangers, coworkers, ...

Conflict can be a natural part of campus life, but how we respond to it can determine whether it becomes an opportunity for learning or a situation that spirals. As faculty and staff, understanding ...

Starbucks will implement a policy next week preventing non-paying customers from using the bathroom or sitting down in coffee ...