She asked about a liver transplant. I told her he was too sick. I had the sense that she felt solely responsible for her ...

As rewarding as being a healthcare provider is, there are also stressful moments, sometimes brought on by the need to deal with difficult patients. In fact, physicians say up to 15 percent of patient ...

The difficult patient often upsets the staff, sends negative reverberations throughout the practice, causes stress and frustration, and can even cause a loss of revenue based on their behaviors and ...

A theatre company is using drama training to help doctors deal with challenging patients. Hull Truck Theatre's classes ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

“Oncology nurses are unique in that we see patients for a long time. We get to know their families. We see them through graduation, through weddings, progression of disease, recurrence,” said ...

On this week's "My Unsung Hero" from Hidden Brain, Mark Metersky was a medical student at a New York City hospital. He was frustrated with one of his patients when he saw something that surprised him.

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...