Managing a fleet involves countless moving parts, and reliable customer support can make all the difference. Whether it's a late-night fueling issue, a billing discrepancy, or the need for quick ...

Dedication is a word that is thrown around a lot and often used to describe someone who sticks with a task and sees it through, even during times of challenge or despite significant obstacles. When ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Verizon is revamping its customer service with a combination of ...

A dedicated customer service account will try to assist you directly as well as offer tips and tricks on Apple products and services. Lance Whitney is a freelance technology writer and trainer and a ...

GRAND RAPIDS, Mich. -- We’ve had a lot of feedback on our Problem Solvers investigation into high estimated billing from Consumers Energy. It’s a story FOX 17 first reported last August, and it ...

If you’re a Nextdoor user in Seattle, your new point person for Xfinity customer service is Shelli. Maybe you’ll bump into her at the neighborhood block party, too. Nextdoor, the private social ...

Since its founding, Google has been accused of providing poor customer support. Customers were often frustrated by an inability to get ahold of a service representative. At the Google Cloud Next ...

One of the key selling points for Hulu’s forthcoming live TV service – which we’ve now heard will be $39.99 per month to start – is its promise of better, more accessible customer service compared to ...

T-Mobile CEO John Legere accepts the award for CEO of the Year at the 2018 GeekWire Awards. (GeekWire Photo / Kevin Lisota) T-Mobile has set its “Un-carrier” sights on what it calls the broken ...

KnownHost may be a smaller host, but it generally gets more positive feedback than larger competitors. Reliable technical support, fast server speeds and helpful customer service are frequently ...