Higher education has entered into an era of transition. Changing student demographics, rapidly evolving stakeholder demands, and new technologies are requiring universities to reconsider abiding ...

The term design thinking may conjure ideas of conceptual fluff or do-nothing aesthetics; in practice, though, it is a productive philosophy and practice for birthing brainchildren into the corporeal ...

Figure-2 shows a simple experience based on the dynamic flow model. ORT as well as most electronic ordering and check-in experiences follow it closely. From the customer's perspective, there is no ...

If you’re an organization in dire need of digital transformation, who ya gonna call? While an enterprise software company might not initially come to mind, that’s exactly who brands like Coca-Cola and ...

In an economy where value is generated by digital efficiency, I believe that every organization should strive for digital flow. For an introduction to digital flow, see Digital Transformation Isn't A ...

Digital transformation can do a lot to help the mining industry, such as improving onsite operations and decision making. Design thinking can optimize those improvements -- if properly utilized. “The ...

From leadership to culture to design thinking, Dan Noble and Health May share takeaways from their recent CEO transition.

Many company acquisitions are purely financial transactions, designed to bolster the acquirer's business with additional customers, talent or assets. A small minority aim to achieve more fundamental ...

For many developers, QA automation engineers, and site reliability engineers participating in agile development teams, the delivery work starts by defining user stories and committing to complete them ...

Do you know what design thinking is? Your answer to that question will depend largely on where you sit. Design thinking is often centrally associated with the fabled design and consulting firm IDEO, ...