ATLANTA - When it comes to our cellphones, many of us are guilty of some pretty bad manners. We'll talk on the phone pretty much anytime, anywhere. Even in the exam room at the doctor's office. "It's ...

Medical spaces are a unique combination of majorly stressful and potentially boring—a combo that can lead to etiquette mistakes with serious consequences, says Lizzie Post, the co-president of the ...

When was the last time you walked out of the doctor's office feeling empowered? The significance of patient empowerment in the ever-changing healthcare industry cannot be emphasized enough in the ...

Speak with your doctor first before an in-person visit. TOPLINE Connect with your healthcare provider first via phone or video visit to determine whether you should come into the office. Make sure you ...

These small tweaks could go a long way toward improving patients’ overall experience. By Jancee Dunn Three weeks ago, I wrote a newsletter about an Indiana urogynecologist who had crowdsourced ideas ...

Last time Maggie Lewis-Stevenson took her twin 10-month-olds to the doctor’s office, they each also got a book along with their well-visit shots and checkup. “I thought it was very sweet,” said ...