The MB-230T01: Microsoft Dynamics 365 Customer Service course is an in-depth training course designed to provide learners with the knowledge and skills necessary to effectively use and customize the ...

Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

TTEC Digital was also recently selected for membership in the 2025/26 Microsoft Inner Circle for AI Business Solutions . This recognition marks the 10 th consecutive time TTEC Digital has achieved ...

Microsoft this week announced Microsoft Teams and Dynamics 365 improvements designed to help retailers. The improvements enable improved communications with so-called "front-line workers" in retail ...

Nexon Asia Pacific has boosted its Microsoft Dynamics 365 Business Central skills through acquiring Liveware Solutions. Headquartered in Newcastle, Liveware will extend Nexon’s professional services ...