Some level of employee turnover is natural for all businesses. While employees used to stay with one company for the majority of their careers, job-hopping has become much more common for today’s ...

The process of recruiting, hiring and onboarding talent for your business is a time-consuming and expensive process. According to the Society of Human Resource Management (SHRM), the average cost to ...

Gallup's research found that replacing an employee can cost from half to double their annual pay, costing U.S. businesses $1 trillion per year in voluntary turnover costs. Gallup also found that 52% ...

Forbes contributors publish independent expert analyses and insights. I am a behavioral statistician sharing my research in leadership development. Are high-performing employees constantly walking out ...

Neglect of the employees who personally interact with customers can undermine even the most carefully crafted business strategy, writes Dave Martin of BankMechanics. A conversation I was involved in ...