Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
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The death of the drive-thru: How automation is raising fast-food prices
Fast food used to mean one thing: cheap, quick meals without breaking the bank. That familiar drive-thru lane was a symbol of ...
These days, customers who visit a restaurant to pick up a carryout order, or even a fast-food drive-thru, may be greeted by a prompt on the screen asking how much they'd like to tip. In some cases, it ...
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