What is Business Assist Forecast Service? Business Assist Forecast Service is an add-in for Excel that uses machine learning to predict case and conversation volumes based on historical data.

Financial forecasting gives you critical insights into your business and helps you project future sales and expenses. Let’s look at how you can create your financial projections in Microsoft Excel and ...

Microsoft Excel is a digital Swiss Army Knife for data analysts. While basic functions serve as the foundation, you need to explore advanced ones to unlock Excel’s sophisticated capabilities. By ...