Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

BI vendor MicroStrategy said today that its Desktop software is now free, adding to the affordable self-service BI landscape that includes Tableau Public, Microsoft Power BI and others. MicroStrategy ...

Capsule reviews of eight free business applications available to download from the Web, ranging from communications programs such as Jing, to productivity apps like Google Desktop, to security ...

Online help-desk programs log, manage and track customer issues or tickets, as they’re known, in a single window, streamlining your service process. For a rundown on what else these systems can do and ...

First on the list is Scalefusion, an excellent desktop management software that caters to the needs of enterprises. It provides them with top-tier solutions for managing various devices across ...

There is a lot of free software that lets you help anyone remotely. Even though it is it’s professional, the software allows you to use it for personal use. We have covered many of them in detail, and ...

Modern help desk software has to fulfill many requirements nowadays. It must simultaneously satisfy the needs of the customers, the support agents and the company. Customers should feel comfortable ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.