Instead of saddling managers with administrative work, we should focus on providing them with the technology and resources to help exercise their strategic acumen.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. First, you want to keep your customers, of course—keep them happy and returning or referring ...

If human resource personnel are serious about business impact, they should take these four steps to help frontline managers make better people decisions.

Managers can have as big an impact on a person’s mental health as their spouse, according to research from The Workforce Institute at UKG. That’s not surprising when you consider how much time people ...

As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

Having a strong leadership team is important to the overall success of your company. As your company grows, the importance of the frontline manager grows with it. Frontline managers have a large ...

When it comes to transforming an organization’s strategy into results, frontline managers are the linchpin of business success. Few roles demand technical knowledge, expertise, and soft skills such as ...

To be effective safety leaders, front-line managers need the knowledge and confidence to deliver and implement safety training in their organizations. They also need the support and "buy-in" from both ...

The University of Delaware’s Division of Professional and Continuing Studies (UD PCS) will launch its Frontline Manager program on Sept. 16. This 10-week, in-person course is designed to help emerging ...

Opinions expressed by Entrepreneur contributors are their own. Middle managers serve as conduits between upper and frontline management. Like translators at the borders of two or more cultures and ...