A relatively new feature of generative AI is the ability to invoke nonlinear conversations. It has ups and downs in mental ...

Old chatbot metrics don’t cut it in the GenAI era. Here’s how to track trust, accuracy and quality in every conversation. Large language models (LLMs) powering today’s chatbots work by generating ...

Gleb Tsipursky is CEO of the hybrid work consultancy Disaster Avoidance Experts and author of the best-seller “Returning to the Office and Leading Hybrid and Remote Teams.” The conversation about ...

How easy is it to spot conversation generated by artificial intelligence (AI) large language models (LLMs)? A new study published in Cognitive Science evaluates the ability of LLMs to dupe people that ...

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

(The Conversation is an independent and nonprofit source of news, analysis and commentary from academic experts.) Jeffrey C. Dixon, College of the Holy Cross (THE CONVERSATION) Debates about ...

It’s almost hard to remember a time before Generative AI entered the conversation. In just a few short years, it’s gone from niche tech circles to something that’s shaping headlines, boardroom ...

BeatStars acquires Lemonaide AI to integrate ethical music generation into its rights-first platform that has paid creators ...