ATLANTA--(BUSINESS WIRE)--Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered ...

Marble bathtubs overflowing with lavender-scented suds. Overstuffed, vintage sofas that lean more old folk than opulent. These are some of the hallmarks — and hiccups — of heritage hotels. Of the 25 ...

Hard Rock International’s latest hotel chain, Reverb By Hard Rock, is opening its first location this fall in Atlanta, GA with cutting-edge guest experience technology provided by Bigbuzz Marketing ...

Wilding Hotels, a premier name in wilderness hospitality, has partnered with Volo Solutions to implement in-room concierge tablets across its properties. This collaboration brings a modern, intuitive, ...

Bay Area hotels are no longer taking just fine as an answer. Viceroy Hotel Group CEO Bill Walshe said hotels should no longer accept, “OK” or “fine” from a guest explaining how their stay was.

Want to know which hotels ranked the highest in overall guest satisfaction? J.D. Power has you covered. In the 2019 edition of the J.D. Power 2019 North America Hotel Guest Satisfaction Index Study, ...

This way, you're not only abiding by the hotel's policies but also getting a brand new robe without the wear and tear of ...

In a world where connectivity is king, hotels face an ever-evolving landscape of guest expectations. As the industry adopts cloud-based solutions to meet these growing demands, new standards are being ...

Questions around the predictability of supply chains continue to underpin a difficult hotel operating environment. Furthermore, guest expectations have become much more nuanced and personalized than ...

The third-party hotel management market is a unique niche for which there is very limited information available on competitor performance on guest satisfaction. While hotel operators rely on ...

PoB Hotels, the exclusive collection of Britain’s finest privately owned hotels, today announces the prestigious 2025 Award ...