I think everyone has used this app at least once, and I think that we can all agree we all know how this app works and how yelp makes their money. Recently, a court agreed that how yelp operates is ...

An outsize number of Yelp reviews are the work of a small but vibrant community of consumers. This so-called elite squad writes about half of the site’s restaurant reviews, according to a study by ...

San Francisco-based Yelp has faced many complaints since it began letting consumers post reviews about local businesses ranging from all-you-can eat buffets to zip line operators six years ago. Often ...

Worried about how online critics will affect your business? The surprising results of a recent study show that some negative reviews might not hurt—and might help, instead. “Marketers have generally ...