A few weeks ago, I got a message from a company I'd never heard of. They'd found us through ChatGPT — not through Google, not from a referral, but by literally asking an AI tool who they should work ...

Defining your Ideal Client Profile helps you clarify who you serve best and reconnect with your deeper purpose.

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling.

Stop chasing clients; attract them. Use ChatGPT to craft emails that reclaim your time by setting deadlines for unresponsive prospects. Offer choices (e.g., demo, bootcamp, support) to boost ...

When implemented well, clear boundaries increase trust, professionalism and client satisfaction. Before you set boundaries, identify the small places where you feel frustrated or overwhelmed. Then, ...

Not all clients are good for your business. Learn how to identify bad clients, minimize their impact and professionally fire them while protecting your team, finances and reputation. Bad clients can ...

"My advice to my younger self of 15 or 20 years ago is to get immersed in the business and industry of the clients. It is simply not enough to efficiently solve the problems the clients are currently ...

Legora's shared workspace, Portal, offers law firms a new line item on the revenue sheet.