As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Performance measurement – if done right – can be a core activity to move the health care system to higher value for the American public, while rewarding health professionals and health care ...

We rate Uber drivers, restaurants, Amazon delivery, and much more, but when it comes to our own health experience, we often have little to no data. That’s especially scary because the business model ...

The American College of Cardiology and the American Heart Association (ACC/AHA) have provided an update to their clinical performance and quality measures for adults with heart failure (HF) to bring ...

What makes a good public school—and how would we know it? While these questions may appear simple to answer—given all the publicly available data and the growing number of online school-rating ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Metrics and Indicators for Measuring Company Culture from Experts Company culture shapes every aspect of business performance ...

When it comes to improving quality measure performance, too many providers continue to respond to fire alarms while neglecting what’s setting those alarms off, a leading MDS expert is warning. “We ...