Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

ING welcomed global media to Amsterdam to highlight its digital innovation, AI integration, and efforts to improve financial literacy amid Europe’s upcoming generational wealth transfer.

More than a year and a half after the launch of ChatGPT, generative AI (GAI) is starting to fulfill its promise of improved customer engagement, more powerful data analysis, enhanced decision-making, ...

European banks have beaten many of their US counterparts on profitability during the past two years, riding the higher interest-rate wave. But when it comes to adopting artificial intelligence (AI) – ...