Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

ITIL, known as the Information Technology Infrastructure Library, is a collection of detailed service practices for the IT management sector that focuses on delivery in line with the customers and ...

20 candidates including 4 Emirati ladies achieve ITIL v3 Expert status Injazat Data Systems announced that it has recently concluded a successful comprehensive training program to upgrade its ...

On May 30, the U.K.’s Office of Government Commerce replaced the current eight-book ITIL library – a set of rules for how to deliver IT services more efficiently by improving management processes ...

HP today announced it has enhanced its service management portfolio to help IT organizations put into operation the capabilities of the recently released IT infrastructure library (ITIL) service ...

Möglingen (euro adhoc) - The highly respected ITIL consultancy Pink Elephant has certified the compatibility of the integrated products Valuemation, USU KnowledgeCenter and ZIS-System with 12 ITIL v3 ...

The Arab Academy for Microsoft Technologies, a fully-owned STS company, partnered with ITpreneurs to conduct the first ITIL Foundation Version 3 training program in Jordan. This course is the latest ...