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Jane Drews is the IT security officer for the University of Iowa in Iowa City. The first rule of incident management is to accept that you will have an incident. Use these five best practices to get ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

The New York Yankees are one of the greatest teams in professional baseball, and until recently, also had a legendary manager: Joe Torre. But even Torre didn't go it alone - he had a batting coach, a ...

Most people are aware of the major incidents that have happened in the last years – ones with grave environmental consequences and worker fatalities. The Deepwater Horizon oil rig catastrophe is just ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...

Incident Management (IM) is hardly a new component in enterprise IT, but in today’s world of increasing cloud-based applications, intelligent automation and unified approaches to communications, it is ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Artificial intelligence (AI) is becoming woven into the fabric of ...

DUBAI, 6th July, 2017 (WAM) -- Emirates Transport, ET, has held three workshops in Dubai, Abu Dhabi and the Northern Regions on procedures for reporting incidents and methods of their investigation, ...