Scheduling errors and pharmacy-related coding problems with the Department of Veterans Affairs’ new electronic health record system have contributed to patient safety incidents at VA medical ...

The Department of Veterans Affairs Office of Inspector General released three reports on Thursday detailing scheduling and pharmacy issues with the agency’s new Oracle electronic health record, ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Medical errors are a sobering reality in healthcare systems around the world. Despite the best efforts of medical professionals, mistakes can and do happen. Understanding the impact of these errors on ...

The medical scheduling site Zocdoc published a letter this week describing a programming error that allowed patient information to be exposed to providers in an ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...