Instacart will pay $60 million to customers
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DoorDash launches ChatGPT grocery app one week after rival Instacart, enabling AI-powered recipe suggestions with hour-long delivery from stores.
Instacart To Refund $60 Million To Settle FTC Probe Over Misleading Subscription And Delivery Claims
Maplebear Inc. (NASDAQ:CART) operating as Instacart has agreed to refund $60 million to its customers as a settlement for allegations of deceptive marketing and billing practices made against the grocery delivery service by the Federal Trade Commission (FTC).
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Instacart's AI-Driven Pricing Is Being Investigated by the FTC—Here's What You Need to Know
The Federal Trade Commission is reportedly investigating Instacart after a study found the grocery delivery giant used AI-driven tools to charge shoppers different prices for the same items.
Instacart shares slid after reports the FTC launched a pricing investigation. The tech report also covers prediction markets growth, a gamer settlement, and YouTube’s Oscars deal.
Instacart will pay $60 million in refunds after the FTC accused the company of deceptive advertising, hidden fees and charging consumers for subscriptions without informed consent.
While the company has not disclosed how many "batches" its workers deliver in the five boroughs on a given day, month or year — or how many workers it sends out into the streets — the Department of Consumer and Worker Protection estimated that 20,000 grocery delivery workers citywide make poverty wages.