Robotic Process Automation (RPA) is a technology with the potential to redefine the way businesses interact with their customers, shaping the future of customer interactions. At its core, RPA provides ...

The world of social media is evolving rapidly, and blockchain technology is a key player in this transformation. It has given rise to a new wave of decentralized social media platforms that offer ...

In the dynamics of network framework, the dynamics take place on the nodes, as depicted in the Figure by the variables u and v, while the interactions between the dynamical units are modeled via the ...

NiCE Interactions 2025 marked a pivotal moment in the company’s evolution, not just as a premier provider of customer experience technology but as a forward-looking orchestrator of human-centric, ...

"What if we can build software that can navigate software products?" The future of interface interaction was born through this question, asked by Killian Dunne, co-founder and CTO at Telepathic ...

After 27 years since the commercialization of the internet, 5 billion people have an online presence today. The first two phases of the Web—Web 1.0 and 2.0—were relatively staid compared to what’s ...

Everyday human interaction is not what you would call perfect, so what if there was a third party added to the mix – like a metallic version of us? In a new article in Perspectives on Psychological ...

Voice-recognition AI software has improved the basic processes for a variety of professions, including restaurateurs, journalists, and any customer service organization that employs an automated call ...