DCU is one of the top 20 credit unions in the U.S. with over 700,000 members across all 50 states. It chose to replace its 15-year-old legacy digital CRM system with Pega® Customer Service, which uses ...

GUILDFORD, ENGLAND / ACCESSWIRE / April 26, 2019 / Silverbear, the UK's membership CRM specialist, and Clear Direct Debit, a BACS approved bureau and training provider, have joined forces in a move ...

destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the ...

By combining claims, EHR and demographic data, machine learning models can anticipate when a member is likely to experience a lapse in care and trigger a CRM workflow for outreach. A McKinsey analysis ...

Helping members stay organized, nurture and convert more leads into listings, and attract more referrals and repeat business. TORONTO, June 8, 2021 /CNW/ - IXACT Contact is pleased to announce that NC ...