CHICAGO (WLS) -- The Ventra app outage expanded on its second day and impacted Chicago Transit Authority, Metra and Pace passes and tickets, Ventra said. The outage comes one day after Metra rolled ...

Metra board directors unanimously approved a code of conduct Wednesday with tough consequences such as temporary travel bans for riders who engage in dangerous or offensive acts. Officials said the ...

Editor's Note: The video in this story is from a previous report. Metra riders may have been charged, in some cases repeatedly, for tickets they never received amid ongoing issues with the Ventra app.

Hajer Alasali was sure something was wrong with her phone when she couldn’t open the Ventra app Thursday morning. She restarted her device, then deleted the app and re-downloaded it. Nothing worked.

Metra’s launch of a new system for fares and zones hit a snag when its Ventra app crashed amid Thursday’s morning rush. Several riders also reported issues with new automated ticket machines. The ...