Once — and sometimes still — bitter rivals, online and offline shopping businesses have to work together to improve customer engagement and retention. Although some brick-and-mortar stores are ...

I read with interest an article on the results of a study released last week by Yahoo!. The study looked at 1,200 Internet users who read their newspaper offline at least three times a week, comparing ...

From the rich scent of roasted coffee beans in a local coffee shop to the luxurious feel of cashmere, human sensory experiences mean that stores and other offline retailers have a natural advantage ...

Sears is bridging the gap between online and offline with a new order online, pickup in-store promotion for last-minute holiday shoppers. The campaign is meant for people who are still doing Christmas ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In “bricks-and-clicks” retail, there is often a disconnect between the ...

Google already monitors online shopping — but now it’s also keeping an eye on what people buy in physical stores as it tries to sell more digital advertising. The Internet giant said Tuesday that a ...