Nearly 60% of respondents to a recent McKinsey survey say that building organizational capabilities such as lean operations or project or talent management is a top-three priority for their companies.

We have frequently spoken at LNS Research about why executive support is important in implementing any significant process improvement (BPI) initiative such as asset performance management (APM), ...

Forbes contributors publish independent expert analyses and insights. I write about the freelance revolution and the future workforce. Several years ago, colleagues from my old consulting firm, the ...

A high-performance organization gets better results than its peers over time. These results show up in higher revenues and profits, highly satisfied customers, owners wanting to invest, employees who ...

As CIOs enter 2026 anticipating change and opportunity, it is worth looking back at how 2025 reshaped IT operations in ways few anticipated.