What makes people like you, trust you, and find you easy to work with? More than any other factor, it's your manner of speaking. Vague, wandering, wordy speech habits, for example, force people to ...

Picture it: Your co-worker, who you normally get along with, avoided you at lunch, then grunted when you offered to grab him a coffee. He's clearly annoyed at you, but won't address it. This is ...

Passive-aggressive behavior isn't always intentional. As a speech and communications expert, I've found that people who have these tendencies often just struggle with being honest about their emotions ...