Are you in a constant project mindset where deadlines and milestones are the priority? Time to shift to a product mindset. If your IT organization isn’t delivering value for its customers — or is ...

Creating a digital product, like a website, app or game, is similar to decorating a house. It usually requires some trial and error, not to mention some input from friends and family. Once it’s set, ...

It should be no surprise that people expect accessibility, equity, convenience and personalization when it comes to public-sector digital services, as they already experience these things when ...