The CRM giant will pay $142 million for Jigsaw, a company with a database of 21 million professionals that has been created by fellow businesspeople. Lance Whitney is a freelance technology writer and ...

Millions of U.S. residents rely on personalized interactions with government for information regarding crucial services like healthcare, student loans, benefits and much more. In increasingly ...

To say that Salesforce.com has scaled up in its 10 years as a software-as-a-service (SaaS) CRM software provider is an understatement. At its inception, the company was mostly geared toward the ...

Salesforce, a cloud-based software company launched its newest innovation – Salesforce Contact Center, which aims to turn company contact centers into transformed hubs of automated, intelligent and ...

One of the advantages of using a CRM is the ability to easily manage and organize contacts to maximize leads. Salesforce.com and the many other companies that offer CRMs have well-established contact ...

Salesforce.com users can export Salesforce contact data using the Salesforce Reporting component which includes an Export feature that can create either an Excel (XLS) document or a Comma Separated ...

Though Salesforce does not directly support the importing of VCF files, also known as vCard files, you may be able to use an alternate method to upload your vCard contacts to your Salesforce contacts ...

Salesforce.com already sells online customer relationship management (CRM) software to almost any size company, from giant corporations to small businesses. Now it’s announcing a product aimed at ...