Discover how the American Customer Satisfaction Index (ACSI) influences investment decisions and economic performance. Learn ...

Learn how accord and satisfaction settle contract disputes by modifying original terms, offering a quicker, cost-effective resolution for liability and debt claims.

You already know that customer satisfaction is important. What you may not have known is that high customer satisfaction indicates that financial performance expectations will be exceeded. There’s ...

As adults, we spend the majority of our waking hours at work. That means our experience at work determines a great deal of our happiness, or not. We teach our kids that finding their passion, finding ...

Overall satisfaction among travelers on North American airlines during a 12-month period — March 2024 to May 2025 — was actually up 6 points over 2024, according to the data analytics firm. But it ...

Satisfaction with the direction of the country reached its lowest point of President Trump’s second term in office, according to the latest Gallup poll, though views remain broadly more positive than ...

TROY, Mich.: 12 Oct. 2023 — Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According ...

Unhappy employees will always have an eye out for opportunities that will offer them better job satisfaction – so human resource leaders should always be on their toes to find ways to improve their ...

Editor’s Note: The article has been updated to include new data and information. The original content was authored by Dom Nicastro. In the age of social media, viral reviews and user-generated content ...

The job satisfaction gap between younger and older workers continues to widen, with a 15-point difference emerging in 2025, according to a June 11 report from The Conference Board. While 72.4% of ...

Are you happy with your romantic relationship? On Valentine’s Day, around anniversaries, and in the dark lull before sleep, maybe you’ve pondered this question. You might have thought about how you ...