As leaders, we receive the most attention when things are going wrong, whether we know it or not. Yet when the proverbial sh*t hits the fan, our teams need certainty more than ever. Certainty can be ...

There's nothing wrong with having expectations for people when you speak with them. For that reason, people with seriously ...

I have been in rooms where tempers run hot and egos run hotter. From sports deals to boardrooms, I have watched people take shots that felt personal. The easy move is to fire back. My stand is ...

In the face of conflict and harm, schools have traditionally punished students. But there might be a better way.

This quote encapsulates Zig’s belief that progress begins with taking action, even if it’s small steps initially. Meeting expectations requires that initial effort, that first step toward a goal.

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

While many corners of the internet and misguided ideologies have tainted what being a "loser" really means, the root cause and defining characteristic is a lack of accountability. Someone who expects ...

Self-compassion is the ongoing practice of relating to yourself kindly and fairly. It is especially helpful during times of stress and suffering. Self-compassion is not kicking yourself when you’re ...

"I delegate, but my team just doesn’t take responsibility!" That was the frustration of a business owner who recently sought my guidance. Production delays, inefficiencies and an overreliance on his ...