More than 1.4 million people are employed in Australian retail and fast food businesses. Sadly, it's not always a happy or ...

Providing excellent customer service may feel like tricky business at times. It's not so difficult when everything is going great and your customer is completely satisfied with your company's products ...

Forbes contributors publish independent expert analyses and insights. Carol Kinsey Goman is a contributor on body language and presence. If you think that these tips aren't for you because don't have ...

Verbal abuse is a way of hurting others, using words or silence as a weapon. Unlike physical abuse, verbal abuse doesn’t give rise to broken limbs, black eyes, or bruises. Yet it can be just as ...

(San Jose, CA — March 17, 2008) PhoneFromHere.com Founder & CEO, Tim Panton will be part of the panel session “2.0 This! – Rethinking the Service Creation Model” at VONx. on Thursday, March 20th at 10 ...

SAN FRANCISCO, CA--(Marketwire - Oct 4, 2012) - Zenmark, a full service verbal design agency, recently assisted SWITCH Lighting, the provider of a full family of LED replacements to the incandescent A ...

(CN) - Two union electricians were not "challenging their supervisor to a boxing match" when they told him to bring his gloves if he tried to discipline them for taking long breaks, the D.C. Circuit ...

Israel Prisons Service chief Katy Perry places a senior officer on forced leave as a complaint from a staffer of verbal abuse is probed. The IPS says in a statement that information has been received ...

A server has a message for people who go out to restaurants and refuse to leave a tip. In a TikTok video, Alyssa, who works as a restaurant server in Canada, criticized people who go out to eat and ...