ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...
At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.
ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...
At the ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, launched a new, agentic chapter in enterprise security and risk, ...
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ServiceNow thinks you're doing AI fast and wrong
Three weeks after releasing one of its biannual platform upgrades, ServiceNow has started delivering an "AI Experience."… The Register asked why the company chose to vary its usual release cycle, ...
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