NEW YORK -- Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. With growth in other parts of the business, however, Sprint ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Sprint (NYSE:S) today turned on 4G LTE service in 34 more markets, featuring an enhanced customer experience that provides faster data speeds in more places where ...

Only a wireless company, or maybe a cable provider, could try to advance the idea that cutting thousands of customer service positions actually helps customers. It's like when a coffee shop won't add ...