Although the IRS says it has made great strides in customer service to taxpayers over the past year, “We have a lot more work to do,” Commissioner Danny Werfel said Thursday. That work includes ...

Plan includes organizational realignment, rightsizing of cost structure, outsourcing, and sales enablement in order to enhance competitiveness and support long-term strategy. Workforce optimization ...

The IRS has released an update on its strategic operating plan, which outlines "major accomplishments" in taxpayer service, technology and enforcement since its infusion of funding less than two years ...

Tompkins County recently announced the adoption of its first Strategic Operations Plan, which will guide nearly 30 county departments to operate more effectively in the coming years. Implementing the ...

Segment-specific, 18-dimension benchmark maps vendor strengths as Australian boards elevate workflow, medication safety, My Health Record interoperability, cloud operating models, and cyber-resilient ...

That isn’t by coincidence. Product management backgrounds are increasingly essential at the top of the corporate ladder today, particularly when it comes to facilitating organizational strategic ...

Operational headcount planning isn’t holding up in an age of digital transformation and AI integration. The leaves haven’t turned quite yet, and your coffee may not taste like pumpkin spice, but one ...

There is no shortage of problems confronting the U.S. Navy, as salvo after salvo of embarrassing stories attest. The range of problems is spectacularly depressing, addressing almost every facet of the ...